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Complaints

At Appleton Wiske Community Primary School, we work hard to keep you fully informed of your child’s successes, challenges and aspects of their education that require a little help and support from home.

It is vital that parents and carers feel able to approach school with any questions or concerns that may arise quickly so that we can work together to ensure that your child’s time in school is happy, healthy and productive.

Questions and concerns should be addressed to your child’s class teacher in the first instance. They will endeavour to meet with you as soon as possible, either informally at the end of the school day or more formally by way of appointment.

If your concern cannot be addressed by the class teacher, or if you feel that your concern has not been resolved, you are invited to meet with the Head Teacher.

If you wish to make a formal complaint, we have a Complaints Procedure and Policy, which can be requested from the school office or accessed below:

 

Complaints Leaflet for Parents Available – click here
Complaints Policy and Procedure Available – click here
Complaints Managing Serial and Unreasonable Complaints Available – click here